Pavago
We are hiring a Customer Service & Dispatch Coordinator to support daily operations for a fast-paced U.S.-based home services company. The role is responsible for managing inbound customer communication, coordinating technician schedules, dispatching HVAC/plumbing/electrical jobs, and ensuring customers stay informed throughout the service process.
Requirements
- 2+ years of customer service and dispatching experience in HVAC, plumbing, electrical, or home services industries
- Hands-on experience scheduling and dispatching field technicians
- Experience using ServiceTitan or similar field service management software
- Strong spoken and written English communication skills
- Ability to multitask and manage competing priorities efficiently
- High attention to detail and accurate documentation habits
- Reliable high-speed internet and professional remote setup
- Comfortable working U.S. business hours (EST)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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