Customer Service Associate (Temporary)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a hard customer fix (wrong item, wait, refund) and how you stayed calm.
• Explain how you balance speed, accuracy, and cash-drawer discipline.
• Show flexibility for temporary scheduling at a pharmacy-retail store.

Fit summary

Strong match if you like face-to-face retail help, cash accuracy, and short-term Walgreens store support in the Capital Region. Thin on pay and culture scores—judge fit from the temp schedule and customer pace.

Day in the role

As a temporary Customer Service Associate at a Watervliet Walgreens, expect floor and register work: greet guests, run sales and returns, keep drawers accurate, and hand off pharmacy or product questions to the right teammate. O*NET-aligned transaction habits—counting cash, logging sales, issuing receipts—fit busy retail shifts more than bank vault duties.

Skills to emphasize

• HubSpot Academy — Customer Service Fundamentals — free
• Alison — Customer Service courses — free to learn

FAQ from this listing

Is this role remote?

No. The listing is on-site in Watervliet, Albany County (remote: 0).

What does the temporary CSA day emphasize?

Customer help, register transactions, and accurate cash handling at a Walgreens store—not corporate HQ work.

Which free courses match this family?

HubSpot Customer Service Fundamentals (free) and Alison customer-service courses (free to learn).

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Monitor bank vaults to ensure cash balances are correct.
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
• Resolve problems or discrepancies concerning customers' accounts.

O*NET source

Company facts (cached)

Website: walgreensbootsalliance.com

Walgreens Boots Alliance, Inc. (WBA) was an American multinational holding company headquartered in Deerfield, Illinois. The company was formed on December 31, 2014, after Walgreens bought the 55% stake in Alliance Boots that it did not already own. The total price of the acquisition was $4.9 billion in cash and 144.3 million common shares with fair value of $10.7 billion. Walgreens had previously purchased 45% of the company for $4.0 billion and 83.4 million common shares in August 2012 with an option to purchase the remaining shares within three years. Walgreens became a …

Public cache only — not an employee review.

Role overview (listing rewrite)

CUSTOMER SERVICE ASSOCIATE - TEMPORARY at Walgreens in Watervliet, Albany County Role Overview The role of a Customer Service Associate at Walgreens is to model and deliver an exceptional customer experience. This involves registering sales on assigned cash registers and providing customers with courteous, fair, friendly, and efficient checkout service. <h2-Core Duties Greet customers and patients upon arrival Offer assistance with products and services as needed Resolve customer inquiries and concerns in a timely manner Evaluate and address customer needs to enhance their shopping experience <h2-What You Bring A friendly and professional demeanor Excellent communication skills The ability to work effectively with customers from diverse backgrounds Attention to detail in handling transactions accurately and efficiently <h2-More About Walgreens Walgreens is a leading pharmacy retail company, known for its commitment to customer service. As part of the team, you will be contributing to our mission of making healthcare accessible and convenient. <h2-Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Watervliet, Albany County, hybrid, or fully remote?