ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company — Wyoming, Kent County
Reports to the Program Manager The Call Center Operations Manager will manage day-to-day call center functions, ensuring timely, high-quality outreach and triage services aligned with program SLAs, federal privacy standards, and client expectations. Key Responsibilities: Analyze and refine call center workflows to improve operational efficiency and improve staff productivity. Coordinate with Cam…
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Working in Wyoming, Kent County
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