Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR stories on de-escalation, multi-step order issues, and sales handoffs. Know Veralto’s segments (water vs. product ID/coding) and why Berthoud on-site support matters. Expect scenarios on prioritization under volume and accurate documentation.
Best fit if you like structured customer and sales support for technical/industrial products, can work on-site in northern Colorado, and are comfortable representing a public company brand (VLTO) without needing remote flexibility.
As a Customer Service and Sales Support Representative at Veralto in Berthoud, expect a day of inbound/outbound customer contact, order and account follow-up, and handoffs with sales and operations supporting water and industrial product lines. Work is site-based (not remote), with ticket queues, CRM updates, and coordination when customers need technical or logistics help.
Build CRM fluency, clear written/phone communication, order-to-cash basics, and product familiarity in water analytics or industrial marking. No cert family or costed resources are listed in CERTS for this role.
No. The listing marks remote as 0, so plan for on-site work in Berthoud, Larimer County, Colorado.
Water analytics and treatment technologies, plus marking, coding, packaging, and color-related products, per public company descriptions.
None in the provided CERTS data; emphasize service, CRM, and sales-support skills instead.
Website: veralto.com
Veralto Corporation is an American technology company headquartered in Waltham, Massachusetts. It produces products related to water analytics, water treatment, marking and coding, and packaging and color.
Public cache only — not an employee review.
Veralto is hiring a full-time Customer Service and Sales Support Representative in Berthoud, Larimer County. If you're energized by solving customer problems and driving business results, this is an opportunity to make a real difference in a supportive, growth-oriented environment. About the Role As a Customer Service and Sales Support Representative, you'll be the bridge between our customers and our team. You'll handle inbound inquiries, respond to customer needs with expertise and professionalism, and contribute to our sales pipeline by identifying opportunities and supporting the sales team. This full-time position offers a chance to develop customer relationship skills while growing your understanding of our products and industry. What You'll Do Respond promptly to customer inquiries via phone, email, and other communication channels Provide product information, troubleshoot issues, and resolve customer concerns to satisfaction Support the sales team by qualifying leads, scheduling demonstrations, and facilitating sales conversations Document customer interactions and maintain accurate records in company systems Identify customer needs and communicate relevant upsell or cross-sell opportunities to the appropriate team members Build positive relationships with customers to increase retention and repeat business Collaborate with internal teams to ensure customer issues are resolved efficiently What We're Looking For Excellent communication skills, both written and verbal Strong problem-solving ability and attention to detail Experience in customer service, sales support, or a related customer-facing role Ability to manage multiple priorities and work efficiently in a fast-paced environment Proficiency with CRM systems or similar business software (training provided) Genuine enthusiasm for helping customers and supporting team goals Professional demeanor and strong work ethic About Veralto Veralto is committed to creating meaningful impact through innovative solutions and a culture that values its people. We invest in our team members' professional growth and foster an environment where excellence and collaboration thrive. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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