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Customer Resolution Officer

  • Full Time
  • Anywhere

DFP Recruitment Services

DFP Recruitment Services — Bayswater, Bayswater Area

Job description The Customer Resolution Officer serves as the first point of contact for members of the public providing feedback or lodging complaints with the Department. This role is responsible for administering and coordinating the complaints management process in line with approved policies and procedures. The position also ensures complaints are tracked through to resolution and supports re…

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