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Customer Experience Manager I

  • Full Time
  • Anywhere

GreyOrange

GreyOrange — Gurgaon, Haryana

Key Responsibilities: 1. Customer Communication & Escalation Handling Ensure clear, consistent, and effective messaging across all customer touchpoints. Manage and resolve customer escalations promptly to maintain a positive experience. Build and maintain strong relationships with clients. 2. Stakeholder Engagement Lead conversations involving multiple stakeholders, including sales, solutions, pro…

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About this role & career path

Working in Gurgaon, Haryana

Gurgaon, officially named Gurugram, is a satellite city of Delhi and administrative headquarters of Gurgaon district, located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about 30 kilometres (19 mi) southwest of the national capital New Delhi and 268 km (167 mi) south of Chandigarh, the state capital. It is one of the major satellite cities of Delhi and is part of the National Capital Region of India. As of 2011, Gurgaon had a population of 876,969.

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