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Customer Experience Manager

  • Full Time
  • Anywhere

Greencell Mobility

Greencell Mobility — Delhi, India

GreenCell Mobility is seeking a dedicated Customer Experience Manager to ensure that services delivered by our Business/Service partners and their extended networks consistently meet a pre-defined, best-in-class service quality level. This role is crucial for proactively identifying and resolving service quality issues, minimizing repeat complaints, and leading initiatives to enhance overall custo…

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About this role & career path

Working in Delhi

Delhi, officially the National Capital Territory (NCT) of Delhi, is a megacity and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, but spread chiefly to the west, or beyond its right bank, Delhi shares borders with the state of Uttar Pradesh in the east and with the state of Haryana in the remaining directions. Delhi became a union territory on 1 November 1956 and the NCT in 1995. The NCT covers an area of 1,484 square kilometres (573 sq mi). According to the 2011 census, Delhi's city proper population was over 11 million, while the NCT's pop

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