Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to role-play de-escalation, clarify how you protect PII after breach news, and discuss reliability for on-site shifts. Ask how overtime, quality scoring, and schedule flexibility work at the Chandler site.
Strong fit if you want on-site customer support work for a large CX employer and can stay calm on live contacts. Weigh recent labor, wage, and security headlines against training, schedule, and site leadership when you decide.
As an on-site Customer Experience Advisor in Chandler, expect a contact-center floor: log into the queue, handle inbound customer issues by phone or digital channels, follow scripts and quality standards, document cases in CRM tools, escalate when needed, and meet handle-time and resolution targets under team lead coaching.
No. The listing is on-site in Chandler (Chandler Heights, Maricopa County).
Teleperformance USA runs customer-experience and contact-center services; see teleperformanceusa.com.
Yes: revenue outlook challenges, CWA organizing coverage, a DOL overtime back-wage action, and a data-breach SSN notice—review the linked sources before interviews.
Website: teleperformanceusa.com
Public cache only — not an employee review.
CUSTOMER EXPERIENCE ADVISOR - ON-SITE (CHANDLER)Teleperformance USAChandler Heights, Maricopa County The Opportunity Join Teleperformance USA as a Customer Experience Advisor in our on-site location at Chandler Heights. This role involves serving as the primary point of contact for clients, handling inbound and outbound communications with professionalism and efficiency. Utilize web-based tools to resolve customer inquiries and ensure a seamless experience. Day-to-Day Responsibilities Serve as a primary point of contact for clients Manage inbound and outbound communications Resolve customer inquiries using web-based tools Maintain professional excellence in all interactions Who We're Looking For We are seeking candidates with excellent communication skills, the ability to handle multiple tasks efficiently, and a strong commitment to providing exceptional customer service. A high school diploma or equivalent is required, along with previous experience in customer service or related field. About Teleperformance USA Teleperformance USA is a leading provider of customer service solutions, committed to delivering outstanding experiences for our clients. Our team of professionals works together to ensure that every interaction leaves customers satisfied and loyal. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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