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Customer Experience Advisor

  • Full Time
  • Anywhere

FirstRand

FirstRand — Krugersdorp, Mogale City

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice Contribute to cost efficiencies through responsible utilisation of work related resources Prevent complaints by proactive…

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