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Customer Engagement Analyst (100% Remote)

  • Full Time
  • Anywhere

ClearCaptions, LLC

ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

Requirements

  • Bachelor’s degree in business, statistics, data science, marketing or related fields
  • Minimum 3+ years of experience in contact center operations, customer experience, retention, or related environments
  • 3+ years of experience in business analysis, business intelligence, data analytics, or operational analysis

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Relocation Assistance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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