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Customer Care Representative (Telecaller)

  • Full Time
  • Anywhere

Selective Placement Consultants

Selective Placement Consultants — Gurgaon, Haryana

Job Description: Role – Customer Care Representative KPI – Customer satisfaction score Conversion percentage KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports Job Description: Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relations…

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About this role & career path

Working in Gurgaon, Haryana

Gurgaon, officially named Gurugram, is a satellite city of Delhi and administrative headquarters of Gurgaon district, located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about 30 kilometres (19 mi) southwest of the national capital New Delhi and 268 km (167 mi) south of Chandigarh, the state capital. It is one of the major satellite cities of Delhi and is part of the National Capital Region of India. As of 2011, Gurgaon had a population of 876,969.

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