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Customer Care Representative

  • Full Time
  • Anywhere

Tech Mahindra Ltd

Tech Mahindra Ltd — Mumbai, Maharashtra

Call Handling Manage high volumes of inbound and outbound calls with overseas customers in a professional empathetic manner Query Resolution Diagnose customer issues troubleshoot problems and provide stepbystep solutions or detailed product information Data Documentation Accurately log call details customer interactions and required followup actions into Customer Relationship Management CRM softwa…

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About this role & career path

Working in Mumbai, India

Mumbai, also known as Bombay, is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India, with an estimated population of 12.5 million (1.25 crore). Mumbai is the centre of the Mumbai Metropolitan Region, which is among the most populous metropolitan areas in the world with a population of over 23 million. Mumbai lies on the Konkan coast on the west coast of India and has a deep natural harbour. In 2008, Mumbai was named an alpha world city. Mumbai has the highest number of billionaires of any city in Asia.

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