Universal Health
Universal Health — South Africa
The Customer Care Manager oversees the full spectrum of customer engagement channels, including Call Centre and Electronic Query Management to ensure efficient, consistent, and high-quality service delivery. The role provides leadership, operational control, quality assurance, and continuous improvement across inbound calls, outbound campaigns, CRM queries, emails, digital channels, and provider s…
To apply for this job please visit www.adzuna.com.
Working in South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca
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