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Best suited to reliable, customer-first people who can learn bank processes quickly and step into relief coverage across Australian retail banking settings without needing remote work.
As a Customer Banking Specialist Relief at CommBank, you would typically cover retail customer service where rostered: greeting and identifying customers, handling everyday banking enquiries, transactions and product guidance within bank policy, escalating complex issues, and keeping service standards consistent while filling gaps across branches or channels. Relief work means adapting quickly to local processes and peak demand.
Prioritise customer service, cash and digital banking literacy, ID and fraud awareness, and CommBank systems once trained. No certificate family or costed resources were supplied for this listing.
No. The listing marks remote as off; expect on-site or in-network customer banking coverage in Australia.
You typically cover absences, peaks or shortfalls across customer banking points rather than a single fixed desk only.
Start with CommBank’s public site (commbank.com.au) and the company overview on Wikipedia.
Website: commbank.com.au
The Commonwealth Bank of Australia (CBA), also known as Commonwealth Bank or simply CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom. It provides a variety of financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment and broking services. The Commonwealth Bank is the largest Australian listed company on the Australian Securities Exchange as of July 2024, with brands including Bankwest, Colonial First State Investments, ASB B…
Public cache only — not an employee review.
CUSTOMER BANKING SPECIALIST RELIEF - LISMORECommonwealth Bank of AustraliaAustralia About the Role This is a part-time role, 30 hours per week, Monday to Friday from 9:30 AM to 4:15 PM. As the public face of CommBank, you will deliver a seamless banking experience to more than 10 million personal and small business customers. Core Duties Provide excellent customer service in person and over the phone Assist with account inquiries, transactions, and product information Process various banking tasks including deposits, withdrawals, and payments Support customers with their financial needs and concerns Maintain a professional demeanor at all times Who We're Looking For We are seeking candidates who possess strong communication skills, the ability to work effectively in a team environment, and a customer-focused mindset. A background in retail banking or relevant experience is advantageous but not essential. More About Commonwealth Bank of Australia Commonwealth Bank of Australia has been serving local communities for over 100 years, offering market-leading products and services to its customers. As part of the team, you will be contributing to a legacy of excellence in banking. Apply Today Please note that this is an important role within our Retail Banking Services (RBS) team. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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