Customer Account Manager – Part Time

GFI-Team Ikigai is hiring a Customer Account Manager - Part Time in Atlanta, Fulton County, Georgia — a client-facing role for someone who thrives on building trust, nurturing relationships, and turning everyday interactions into meaningful outcomes.

About the Role

As a Customer Account Manager at GFI-Team Ikigai, you will be the dedicated point of contact for the clients and accounts you manage. Based on-site in Atlanta, you will guide customers through their journey with the organization, helping them access financial literacy resources and practical tools that support economic empowerment. This position blends relationship management, problem-solving, and a genuine commitment to helping people improve their financial wellbeing.

Key Responsibilities

• Serve as the primary liaison for assigned customer accounts, ensuring each client feels supported and valued.
• Understand individual client needs and connect them with the right financial literacy resources and solutions.
• Build long-term relationships that encourage engagement, retention, and customer satisfaction.
• Collaborate with colleagues across the team to deliver consistent, high-quality service.
• Respond to account inquiries promptly and resolve issues with care and professionalism.
• Contribute fresh ideas that advance the mission of community and economic empowerment.

Qualifications

• Strong interpersonal and communication skills, with a customer-first mindset.
• Ability to manage multiple accounts and priorities in an organized, detail-oriented way.
• A collaborative, curious attitude and willingness to learn and grow.
• Comfort working on-site in Atlanta, Fulton County (this role is not remote).
• An interest in financial literacy, community impact, and helping others succeed is a plus.

About GFI-Team Ikigai

At GFI-Team Ikigai, curiosity, creativity, and passion drive everything we do. Our purpose is to empower individuals and communities by expanding financial literacy and delivering practical, real-world solutions that create lasting economic opportunity. We work as a team that aims for excellence each day through innovation and close collaboration, and we welcome people who want to make a tangible difference.

How to Apply

If you are ready to bring your energy and people skills to a mission-driven organization, we would love to hear from you. Apply for the Customer Account Manager role with GFI-Team Ikigai in Atlanta today by visiting the full job listing and application page.