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Be ready to explain how you have managed office or contact-centre workflows under pressure.
Strong fit if you already run busy offices or service centres, stay calm with operational detail, and can support Restaurant Brands New Zealand teams from a Penrose base without remote work.
As CSC Office Manager for Restaurant Brands New Zealand in Penrose, your day centres on keeping a customer-support or shared-services office running smoothly. Typical work includes rostering and briefing admin/CSC staff, tracking tickets or escalations, ordering supplies, coordinating facilities and visitors, and reporting metrics to site or brand leaders. You bridge frontline support teams and managers so the centre stays organised, compliant, and ready for peak call or order volumes.
No. The listing is for Penrose, Auckland City (on-site).
In this context it usually points to a customer support or shared-services centre office, not a kitchen shift lead role.
The area reference is Penrose around Station Road in Maungakiekie-Tāmaki, Auckland 1061.
CSC Office Manager at Restaurant Brands New Zealand in Penrose, Auckland City The Opportunity We are seeking a detail-oriented and proactive individual to join our team as a CSC Office Manager. This role is pivotal in ensuring that the workplace environment is not only efficient but also enjoyable for all employees. You will be responsible for managing day-to-day operations, maintaining office facilities, and fostering a positive work culture. Oversee office management tasks including inventory control, maintenance scheduling, and supply ordering Ensure compliance with health and safety regulations and company policies Manage staff schedules and coordinate team activities Handle customer inquiries and support in-person visitors to the office Evaluate and recommend improvements for office processes and procedures Responsibilities Your role will involve a wide range of responsibilities, from managing day-to-day operations to ensuring that all aspects of the office run smoothly. You will be responsible for maintaining a clean and organized workspace, overseeing inventory management, and coordinating with various departments to ensure seamless communication and support. Qualifications To succeed in this role, you should have: A minimum of 3 years of experience in office management or a related field Excellent organizational skills and attention to detail Strong interpersonal and communication skills Experience with inventory control systems and maintenance scheduling tools Knowledge of health and safety regulations and company policies About the Company Restaurant Brands New Zealand is a thriving business built on iconic brands that employees and customers love and trust. Encompassing KFC, Pizza Hut, and other well-known franchises, we are dedicated to creating exceptional experiences for our staff and guests alike. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. If you have any questions, please contact the HR department at hr@restaurantbrands.co.nz.
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