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Expect scenarios on multi-leg cruise and resort bookings, policy exceptions, and calm phone or chat service under time pressure. Be ready to walk through how you verify dates, cabin or room types, deposits, and cancellation rules before you confirm a sale.
Strong fit if you enjoy remote customer work, detail-heavy travel inventory, and turning complex trip options into clear reservations for Destinationknot guests.
As a Cruise & Resort Reservation Specialist at Destinationknot, a typical day centers on handling guest inquiries, checking cruise and resort availability, building and modifying bookings, confirming rates and amenities, and following up on changes or issues until the reservation is locked in.
The listing marks the job as remote, with California as the location context.
Public DATA only confirms destinationknot.com; treat the business as travel-booking oriented until you verify on their site.
Prior cruise, resort, or call-center reservation work, GDS or booking-tool comfort, and clear written and phone communication.
Website: destinationknot.com
Public cache only — not an employee review.
Cruise & Resort Reservation Specialist at Destinationknot in California Position Summary We are currently seeking a professional and detail-oriented Cruise & Resort Reservation Specialist to assist with coordinating vacation bookings and client travel arrangements in a remote environment. This role focuses on helping clients secure cruise vacations, all-inclusive resorts, accommodations, and related travel experiences while providing excellent customer support throughout the booking process. Core Duties Assist clients in securing cruise vacations and all-inclusive resort stays Coordinate and manage client travel arrangements, including accommodations and related experiences Provide exceptional customer service and support during the entire booking process Ensure accuracy and efficiency in handling reservations and bookings Stay updated with industry trends and offerings to provide clients with the best options Qualifications Detail-oriented with strong organizational skills Excellent communication and interpersonal skills Prior experience in travel or hospitality industry preferred Familiarity with cruise lines, resorts, and vacation packages Proficient in using technology for booking and customer service Working at Destinationknot As a Cruise & Resort Reservation Specialist at Destinationknot, you will be part of a dynamic team dedicated to providing unparalleled travel experiences. Our remote work environment offers flexibility while ensuring that you are connected with our global operations and clients. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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