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Be ready to walk through CRM tools you have used, how you built or managed loyalty programmes, and how you measured retention or repeat purchase. Bring a concrete example of a campaign you improved with segmentation or lifecycle messaging.
Strong fit if you enjoy customer lifecycle work, data-led campaigning, and an on-site Surry Hills base with Boody Australia rather than remote work.
As a CRM & Loyalty Specialist at Boody Australia Pty Limited in Surry Hills, a typical day centres on keeping customer data clean, segmenting audiences, and running loyalty campaigns that reward repeat buyers. Expect to coordinate with marketing and service teams, monitor engagement metrics, and refine offers so members stay active across Boody’s channels.
No. The listing is for Surry Hills, Sydney, with remote set to off.
Customer relationship systems, loyalty programme delivery, and campaigns that keep members engaged with Boody Australia.
Surry Hills is an inner-east Sydney suburb next to the CBD, in New South Wales.
CAREER OPPORTUNITY: CRM & Loyalty Specialist at Boody Australia Pty Limited in Surry Hills, Sydney Role Overview The CRM & Loyalty Specialist will own and optimize Boody’s lifecycle and retention strategy, driving sustainable growth and increasing customer lifetime value. You'll build data-driven campaigns across email, SMS, and loyalty channels that guide, educate, and inspire customers at every stage of their journey, shaping how they experience Boody. Responsibilities Owning and optimizing Boody’s lifecycle and retention strategy Driving sustainable growth and increasing customer lifetime value Building data-driven campaigns across email, SMS, and loyalty channels Guiding, educating, and inspiring customers at every stage of their journey Qualifications Experience in CRM & Loyalty programs Data analysis skills to drive informed marketing strategies A deep understanding of customer behavior and lifecycle stages Strong communication and interpersonal skills Ability to build and execute multi-channel campaigns More About Boody Australia Pty Limited Boody is a company dedicated to creating sustainable, ethically sourced products. Our mission is to inspire people to live more sustainably by providing high-quality, eco-friendly products that are both functional and stylish. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid any delays in processing your application.
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