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Be ready to walk through CRM UX decisions: object models, role-based layouts, automation tradeoffs, and accessibility. Prepare a portfolio story that shows discovery, constraints, and measurable process impact. Expect scenario questions on messy data, change management, and partnering with admins and developers.
Strong fit if you blend interaction design with CRM process thinking and can work on-site in New York with stakeholders who care about adoption, not just visuals. Ideal candidates translate business rules into clear CRM experiences for BC Forward Asymbl client or internal delivery work.
As a CRM Designer at BC Forward Asymbl in New York City, your day typically centers on shaping how users and teams work inside CRM platforms. Expect discovery with stakeholders, mapping journeys and data objects, wireframing or configuring layouts, and refining forms, workflows, and reporting views. You will align design with sales, service, or marketing processes, hand off specs to implementers, and iterate after demos and UAT feedback—often in a client-delivery or staffing-partner setting rather than a pure product studio.
The listing marks the job as non-remote and based in New York City, New York, so plan for on-site or local presence as stated by the employer.
Work usually covers CRM journeys, layouts, workflows, and stakeholder alignment so sales, service, or marketing teams can use the system cleanly and consistently.
Bring CRM portfolio examples, process maps, and clear stories about collaborating with admins, developers, and business owners under delivery timelines.
Career Opportunity: CRM Designer at BC Forward Asymbl in New York City, New York About the Role We are seeking a highly skilled and creative CRM Designer to join our team at BC Forward Asymbl. This role involves designing and developing customer relationship management (CRM) systems that enhance user experience and streamline business processes. The ideal candidate will have strong email and front-end design skills, as well as the ability to create visually appealing and functional interfaces. Key Responsibilities Create and maintain CRM designs that align with brand standards and user experience principles Develop and implement responsive email templates and newsletters for various campaigns Collaborate with cross-functional teams, including developers and marketers, to ensure seamless integration of design elements into the overall system Conduct usability testing to gather feedback and make necessary improvements to CRM interfaces Stay updated on industry trends and best practices in CRM design and front-end development Who We're Looking For We are looking for a detail-oriented professional with at least 3 years of experience in CRM design and front-end development. A portfolio showcasing previous work is highly desirable. Strong knowledge of HTML, CSS, and JavaScript is essential, as well as proficiency in tools such as Adobe Creative Suite and Sketch. Why Join BC Forward Asymbl At BC Forward Asymbl, you will have the opportunity to work on cutting-edge projects with a team that values innovation and creativity. Our company culture is collaborative and supportive, providing ample opportunities for professional growth and development. We offer competitive pay ranging from $45/hr to $50/hr (W2). Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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