Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through a dispute or failed transaction end-to-end, how you prioritize a queue under SLA pressure, and an example of catching a reconciliation mismatch. Know RBI-facing customer protection themes at a high level, and ask how Acura Solution splits issuer vs. processor work, tools used, and training for new joiners.
Strong fit if you like high-volume process work, accuracy, and stakeholder coordination in financial services. Less ideal if you want product engineering or fully remote work—this posting is on-site Mumbai Credit Card Operations with limited public company signal in the provided data.
In Credit Card Operations at Acura Solution, a typical day centers on card lifecycle work: application and KYC checks, limit/activation queues, dispute and chargeback handling, merchant or issuer reconciliations, and exception follow-ups. Expect ticket SLAs, system updates in card platforms, coordination with risk/compliance and customer-facing teams, and end-of-day reporting on volumes, aging, and error rates—on-site in Mumbai rather than remote.
Prioritize card lifecycle knowledge (issuing, authorization basics, disputes/chargebacks), KYC/AML hygiene, Excel/sheets and ticketing tools, and clear written escalation. No certified pathways or costs were supplied in the certs data for this listing.
No. The listing marks remote as off and places the job in Mumbai, Maharashtra.
Application/KYC support, activations and limits, disputes and chargebacks, reconciliations, and SLA-driven exception handling with risk and service partners.
No verified pay bands or employer-review ratings were provided in the source data, so none are stated.
Credit Card Operations Acura Solution — Mumbai, Maharashtra Role Overview We are seeking a detail-oriented and process-driven Credit Card Operations Executive to manage operational activities related to the credit card lifecycle. The role involves ensuring timely processing and maintaining high levels of accuracy in all operations. Key Responsibilities Manage and oversee the entire credit card lifecycle, from application to closure. Ensure accurate data entry and processing of transactions. Resolve customer queries related to account management and billing. Adhere to strict operational protocols and regulatory requirements. Conduct regular audits and maintain documentation for compliance purposes. Skills & Qualifications Minimum 3 years of experience in credit card operations or a related field. Strong attention to detail and accuracy in processing transactions. Excellent communication skills, both written and verbal. Familiarity with banking software and systems. A proactive attitude towards problem-solving and continuous improvement. Why Join Acura Solution Joining Acura Solution offers you the opportunity to work in a dynamic environment where your contributions are valued. Our team is committed to excellence, and we provide a supportive workplace that encourages professional growth and development. As an individual contributor, you will have the chance to make a significant impact on our operations. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-04 UTC · getajob.ai