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Be ready to discuss luxury counter leadership: team coaching, clientelling, KPI ownership, and how you protect brand image in a department-store environment. Prepare examples of coaching advisors, recovering service issues, and building repeat Sisley clients at Robina.
Strong fit if you thrive in prestige beauty retail, enjoy people leadership on the floor, and want an on-site Counter Manager role with Sisley Paris at David Jones Robina (Bundall / Gold Coast)—not remote work.
As Counter Manager for Sisley Paris at David Jones Robina, your day centres on the brand counter: opening presentation, coaching beauty advisors, driving service and sales of Sisley skincare and cosmetics, managing stock and visual standards, and hosting client consultations. You will liaise with store partners, hit counter targets, and keep the boutique experience consistent with Sisley Paris standards on the Gold Coast floor.
No. It is an on-site counter role at David Jones Robina in Bundall, Gold Coast.
Lead the brand counter: coach the team, deliver luxury service and sales, and keep stock, visual, and brand standards.
Bundall on the Gold Coast, Queensland, Australia—linked to the David Jones Robina location named in the listing.
COUNTER MANAGER - Sisley Paris, David Jones RobinaSisley ParisBundall, Gold Coast About the Role We are seeking an experienced and passionate Counter Manager to lead our Sisley Paris counter at David Jones Robina. This is a full-time opportunity for someone who thrives on delivering exceptional client experiences and achieving outstanding retail sales results. Day-to-Day Responsibilities Lead the Sisley Paris counter team, ensuring all staff are well-trained and motivated to deliver excellent service. Develop and implement strategies to enhance customer satisfaction and increase sales performance. Manage inventory levels and ensure product availability. Collaborate with store management to achieve overall retail goals. Handle customer inquiries, complaints, and concerns in a professional manner. Qualifications Minimum 3 years of experience as a Counter Manager or similar role in the cosmetics industry. Strong leadership skills with the ability to motivate and manage a team effectively. A proven track record of achieving sales targets and enhancing customer satisfaction. Excellent communication and interpersonal skills, both verbal and written. Familiarity with retail operations and product knowledge in cosmetics is highly desirable. Why Join Sisley Paris At Sisley Paris, you will have the opportunity to work for a renowned luxury brand that values excellence and innovation. Our commitment to quality and customer satisfaction makes us an exciting place to grow your career. You will be part of a dynamic team where creativity and passion are encouraged. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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