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Contact Center Operations & Optimization Consultant

  • Full Time
  • Anywhere

Miratech

Miratech — Barcelona

Job Description We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes. This is a strategic, business-facing role rather than a technical implementation position. You will not be responsible for platform configuration.…

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Working in Barcelona

Barcelona is a city on the northeastern coast of Spain. It is the capital and largest city of the autonomous community of Catalonia, as well as the second-most populous municipality of Spain. With a population of 1.7 million within city limits, its urban area extends to numerous neighbouring municipalities within the province of Barcelona and is home to around 5.7 million people, making it the fifth most populous urban area of the European Union after Paris, the Ruhr area, Madrid and Milan. It is one of the largest metropolises on the Mediterranean Sea, located on the coast between the mouths

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