Adzuna
Adzuna — Bo-Kaap, Cape Town City Centre
Complaints Officer – Insurance industryResponsibilities:Monitor and evaluate inbound and outbound complaint calls.Assessing calls.Ensuring all complaint handling is compliant with insurance regulations, TCF principles, and internal frameworks.Provide structured feedback and coaching.Implement improvements based on QA findings.Compile weekly and monthly QA reports.Requirements:Grade 12 or similar q…
To apply for this job please visit www.adzuna.com.
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