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Strong fit if you like structured service work, careful records, and product-adjacent support at a global imaging brand—without needing remote flexibility (listing is not remote).
As a Complaint Handling Specialist at Fujifilm in Bismarck, a typical day centers on logging and triaging customer or product complaints, documenting root facts, routing cases to quality or product teams, and closing the loop with clear written updates. Work is process- and compliance-oriented: accurate records, timely follow-up, and consistent tone when imaging or related product issues surface.
Build strength in case documentation, CRM/ticketing, clear written communication, and basic quality/complaint-investigation habits. Familiarity with imaging products helps but is secondary to accuracy and empathy under procedure.
No. The listing marks remote as off; expect work tied to Bismarck, ND.
Its FinePix line covers digital cameras from compact to mirrorless; the broader company also appears in manufacturing and other product news.
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Website: fujifilm.com
The Fujifilm FinePix products are a line of digital cameras produced by Fujifilm. They include compact point and shoot models, tough, waterproof models, bridge digital cameras, digital SLRs and mirrorless cameras. Many use Fujifilm's proprietary Super CCD technology sensors and CMOS sensors for high-end models.
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Fujifilm – Bismarck, Burleigh County Role Overview The Complaint Handling Specialist position at Fujifilm Healthcare Americas Corporation in Bismarck, Burleigh County is designed to provide comprehensive support for complaint handling. This role ensures full and ongoing compliance with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, as well as the ISO 13485 standard and other relevant laws, regulations, and standards. <h2-Core Duties Respond to customer complaints in a timely and professional manner, ensuring all necessary documentation is accurately recorded and communicated. Conduct investigations into reported issues, gathering data and evidence to determine the root cause of problems. Work closely with cross-functional teams including quality assurance, manufacturing, and regulatory affairs to resolve complaints effectively and efficiently. Update and maintain complaint handling records in compliance with FDA and ISO standards. <h2-Requirements Bachelor's degree in a relevant field such as healthcare, engineering, or quality management. Minimum of 3 years' experience in medical device complaint handling or related areas. Strong knowledge of U.S. FDA regulations and ISO 13485 standards. Excellent communication skills with the ability to interact effectively with customers at all levels. Proficient in using Microsoft Office Suite and other relevant software tools. <h2-Why Join Fujifilm Joining Fujifilm offers a dynamic work environment where you can contribute to innovation and excellence in the medical device industry. Our commitment to quality, customer satisfaction, and continuous improvement provides numerous opportunities for professional growth and development. As part of our team, you will be working with leading-edge technologies and collaborating with highly skilled professionals. <h2-Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately for a smooth submission process.
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