Community Support Worker

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare stories on counselling individuals or groups, collaborating with clinical teams, assessing client conditions, documenting progress, and revising plans when status shifts. Be ready to discuss directing support workers and working safely in community settings.

Fit summary

Best fit if you combine counselling skill with multi-disciplinary coordination and careful progress recording for Community Gateway Limited’s Community Support Worker role in the Wollongong area.

Day in the role

At Community Gateway Limited in Mangerton, a Community Support Worker supports clients through counselling, assessments, and coordinated care. Days often include interviewing clients, reviewing records, and working with counsellors, physicians, or nurses on treatment plans. You monitor and record progress against goals and adjust plans as needs change; you may also direct other workers who serve clients.

FAQ from this listing

What does the role involve day to day?

Counselling clients, assessing needs, coordinating with other professionals, tracking treatment goals, and updating plans.

What occupation profile matches this job?

O*NET 21-1023.00, covering counselling, collaboration, monitoring, assessment, and supervising support staff.

Are certifications listed in the data?

No certification resources were provided; confirm requirements with Community Gateway Limited.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
• Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
• Monitor, evaluate, and record client progress with respect to treatment goals.
• Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
• Supervise or direct other workers who provide services to clients or patients.
• Modify treatment plans according to changes in client status.
• Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
• Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.

O*NET source

Role overview (listing rewrite)

Community Support Worker at Community Gateway Limited in Mangerton, Wollongong Area About the Role We are seeking compassionate and dedicated individuals to join our team as a Community Support Worker. This role is crucial for providing wellness-focused care services within our community. The ideal candidate will have a genuine passion for building meaningful relationships with people and contributing positively to their lives. Provide support in daily living activities Assist with personal hygiene, meal preparation, and medication management Support individuals in social and recreational activities Facilitate communication between residents and healthcare professionals Your Responsibilities The Community Support Worker will be responsible for: Assisting with personal care needs of residents Organizing and participating in social, recreational, and cultural activities Maintaining a clean and safe environment within the community center Communicating effectively with residents, families, and healthcare providers Documenting daily activities and observations accurately Who We're Looking For We are seeking candidates who: Have a caring nature and excellent interpersonal skills Demonstrate strong communication abilities, both written and verbal Are reliable, punctual, and committed to the role Possess basic knowledge of health and safety practices in community settings Are willing to undergo relevant training provided by Community Gateway Limited Why Join Community Gateway Limited Joining our team offers you: A supportive and friendly work environment The opportunity to make a real difference in people's lives Variety of roles and responsibilities that align with personal interests and strengths Access to professional development opportunities and career growth within the organization A flexible part-time schedule that suits your lifestyle Next Steps If you are passionate about making a positive impact in people's lives, we encourage you to apply. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Mangerton, Wollongong Area, hybrid, or fully remote?