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Commercial Service Manager

Orkin · Northbridge, Worcester County

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Interview prep

Fit summary

Good fit if you like people leadership in a field-service business, can stay calm with commercial clients, and want operational ownership at a well-known pest control brand serving Worcester County from Northbridge—not remote desk work.

Day in the role

As Commercial Service Manager for Orkin in Northbridge (Worcester County), a typical day centers on commercial accounts: prioritizing service routes, coaching technicians on quality and safety, handling escalations for problem accounts, and coordinating with branch sales on renewals and new multi-site work. Expect field check-ins, scheduling pressure during peak seasons, and clear documentation of treatments and follow-ups so commercial clients stay compliant and retained.

Skills to emphasize

Build commercial account management, technician coaching, route and capacity planning, pest service standards, and clear client communication. Certifications: none listed in available data.

FAQ from this listing

Is this role remote?

No. The listing is on-site in Northbridge, Worcester County.

What does Orkin emphasize in public news?

Recent coverage highlights Orkin’s bed bug city lists and pest awareness reporting rather than internal workplace rankings.

Are required certifications listed here?

No certification resources or costs were provided in the source data for this posting.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Company facts (cached)

Website: orkin.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Career Opportunity: Commercial Service Manager at Orkin in Northbridge, Worcester County About This Position If you excel in sales and are passionate about quality service, then Orkin is your ideal workplace. As a Service Manager with over 125 years of experience as the leading pest control company, you will ensure top-notch service across our operations. Your role involves training and developing our team to provide exceptional protection for homes and businesses. What You'll Do Oversee daily operations to maintain high standards of customer satisfaction and service quality. Train and mentor new hires, ensuring they meet the necessary skills and knowledge requirements. Conduct regular inspections and assessments to ensure compliance with Orkin’s policies and procedures. Develop and implement strategies to enhance service delivery and customer engagement. Collaborate with team members to resolve issues promptly and effectively. Requirements Minimum of 5 years of experience in the pest control industry, preferably as a Service Manager or similar role. Strong leadership and interpersonal skills for effective team management. Excellent communication and problem-solving abilities. Demonstrated ability to train and develop staff effectively. A valid driver’s license with a clean driving record is required, as travel may be necessary. Why Join Orkin At Orkin, you’ll work for a company that values excellence in service delivery. Our commitment to quality and customer satisfaction sets us apart from the competition. As part of our team, you will have access to comprehensive training programs, career growth opportunities, and a supportive work environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-06 UTC · getajob.ai