Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Website: spglobal.com/en
S&P Global Inc. is an American publicly traded corporation headquartered in Manhattan, New York. Its primary areas of business are financial information, analytics, and energy and commodities intelligence. It is the parent company of S&P Global Ratings, S&P Global Energy, S&P Global Market Intelligence, S&P Global Mobility, and the Indian credit rating agency CRISIL. It is also the majority owner of the S&P Dow Jones Indices joint venture. "S&P" is a shortening of "Standard and Poor's".
Public cache only — not an employee review.
Spgi invites qualified professionals to apply for the full-time Collections Agent position based in 2 Locations. This Collections Agent opportunity supports Spgi careers seekers looking for Collections Agent jobs in 2 Locations or Collections Agent near me roles focused on account recovery and customer dialogue. Role Overview The Collections Agent at Spgi in 2 Locations drives the recovery of overdue balances while preserving constructive client relationships through clear, respectful outreach. In this full-time Collections Agent post you will manage a portfolio of accounts, apply structured follow-up methods, and contribute to overall cash-flow health, making it a strong match for candidates searching Collections Agent jobs in 2 Locations or Spgi careers openings. Your Responsibilities Reach out to customers by telephone and electronic channels to discuss past-due balances and request prompt payment. Negotiate realistic settlement timelines or installment plans that align with both company guidelines and customer capacity. Log every conversation, commitment, and outcome accurately inside the relevant account systems for full auditability. Monitor assigned accounts daily, escalate stubborn cases according to internal escalation paths, and close resolved items promptly. Stay current with applicable collection regulations and internal policies to ensure every action remains compliant. Coordinate with other departments when multi-party resolution or special account handling is required. What We're Looking For Demonstrated ability to conduct persuasive yet empathetic conversations, ideally gained in a collections or customer-facing finance setting. Excellent verbal and written communication skills that allow clear explanation of balances and options. Resilience and composure when handling firm or emotional reactions from customers. Strong organization and time-management habits that keep large account portfolios on track. Comfort using standard desktop applications and CRM tools for rapid entry and retrieval of customer data. Willingness to work full-time hours on site within the 2 Locations area. More About Spgi Spgi is hiring for this role and offers a supportive team environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-15 UTC · getajob.ai