Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR stories on handling upset clients, clarifying ambiguous requests, and coordinating across people under time pressure. Ask how HRS splits client vs candidate comms, which tools they use, and what “good” response times look like. Review their site before the interview so examples map to their service language.
Strong fit if you enjoy structured communication, documentation, and being the reliable hub between clients and internal teams—in Christchurch, on-site/hybrid as listed (not remote). Thin public company data means culture fit is best judged in conversation and references.
As Client Support & Communications Coordinator at HRS Talent Solutions, a typical day centres on client-facing messaging and internal coordination rather than pure recruitment delivery. Expect to triage client and candidate enquiries, draft clear emails and updates, keep CRM or ticket notes accurate, schedule calls or interviews, and escalate issues to consultants or managers. You will likely prepare status summaries, align tone across channels, and close the loop so clients feel informed without overpromising timelines.
Prioritise clear written English, calm phone presence, CRM/ticketing hygiene, and basic stakeholder management. Spreadsheet literacy and confidentiality habits matter in a talent firm. No certification family or cost list was provided for this posting—skip paid certs until the employer names a requirement.
No. The listing marks remote as off; work is tied to Christchurch, Canterbury.
Only the domain is in the data. Infer talent/HR services from the name, then verify services and clients on hrstalentsolutions.com.
No salary bands, Glassdoor/Indeed ratings, or employee reviews were supplied—do not rely on invented figures; ask the employer and use official NZ market sources if needed.
Website: hrstalentsolutions.com
Public cache only — not an employee review.
HRS Talent Solutions — Christchurch, Canterbury The Opportunity We are seeking a professional and dependable Client Support & Communications Coordinator to assist with day-to-day customer communication, service updates, and support coordination. This role is well suited to someone who is confident speaking with customers by phone, writing clear emails, and managing inquiries in a fast-paced environment. Your Responsibilities Handle customer inquiries via phone, email, and other communication channels Provide timely updates on service status and progress to clients Coordinate support activities with internal teams Ensure all communications are clear, professional, and accurate Assist in the development and maintenance of client communication strategies Skills & Qualifications Strong verbal and written communication skills Confidence in handling customer inquiries and complaints Experience in a customer service or support role preferred Organized, detail-oriented, and able to manage multiple tasks simultaneously Able to work well under pressure and meet deadlines Familiarity with CRM systems and MS Office tools is advantageous About HRS Talent Solutions HRS Talent Solutions is a leading recruitment agency based in Christchurch, Canterbury. We are committed to providing exceptional client support and ensuring the highest level of service to our clients. Ready to Apply? Pay: $26.00–$30.00 per hour (Part-time or Full-time) To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-03 UTC · getajob.ai