Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR stories on de-escalating upset customers, multi-tasking under event pressure, and coordinating across teams. Know Legends Global’s venue footprint and how MLB/A’s-style client service differs from pure retail. Ask about training, peak-hour staffing, and metrics for response quality.
Strong fit if you like live events, clear process, and high-volume guest contact on-site in Las Vegas. Thin public data on pay and employee reviews—verify total rewards and schedule (nights/weekends) in the interview.
As a Client Services Associate for the Vegas A’s, expect guest- and partner-facing work around game-day and event ops: answering inquiries, coordinating seating/access issues, logging requests, and handoffs with box office, security, and hospitality so patrons and sponsors get clear, calm service at the venue.
Prioritize calm guest communication, ticketing/CRM tools, and venue policies (access, ADA, refunds). Learn game-day run-of-show, radio/team handoffs, and basic escalation. No required cert list is provided for this posting.
No. The listing is on-site in Las Vegas, Clark County, for Vegas A’s client services with Legends Global.
It manages sports, music, and convention venues globally; this job sits in client-facing stadium/arena service for the Vegas A’s.
No certification resources are listed for this posting; confirm any venue or safety training with the employer.
Website: legendsglobal.com
Legends Global, formerly ASM Global, is an American worldwide venue management group headquartered in Los Angeles, California, which manages convention centers, music venues, and sports venues. The company was founded in 2019 as a result of a merger between AEG Facilities, AEG Ogden, and SMG.
Public cache only — not an employee review.
Clients Services Associate | Vegas A's at Legends Global in Las Vegas, Clark County About This Position Legends Global is seeking a Client Services Associate to join our dynamic team. As a key member of the client services department, you will play an integral role in supporting our premier live events and venues. The ideal candidate should possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service. What You'll Do Provide outstanding customer service to clients, ensuring their needs are met promptly and effectively Handle administrative tasks such as scheduling, correspondence, and data entry with precision Assist in the coordination of events, including setup and breakdown activities Collaborate with internal teams to ensure seamless operations and client satisfaction Stay updated on industry trends and best practices to enhance service delivery Requirements Minimum 1-2 years of experience in a similar role or relevant field Strong customer service skills with the ability to handle multiple clients simultaneously Proficient in Microsoft Office Suite and CRM software Excellent communication, both written and verbal Ability to work well under pressure and meet tight deadlines Flexible schedule to accommodate event needs Why Join Legends Global At Legends Global, we foster a culture of respect, ambitious thinking, collaboration, and bold action. Our commitment to building an inclusive workplace ensures that every team member feels valued and supported. As part of our team, you will have the opportunity to work with some of the world's greatest live events and venues while contributing to the success of our partners. How to Apply To apply for this position, please complete your application directly on this page. If you are redirected, finish submitting your application through Legends Global's application platform. Your application will be carefully reviewed, and we look forward to hearing from you soon. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-29 UTC · getajob.ai