Client Service Representative (Hybrid)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a tough client inquiry you clarified with incomplete info.
• Show how you document calls and handoffs without errors.
• Explain hybrid phone/email triage when volume spikes.

Fit summary

Strong fit if you like structured client contact, accurate records, and hybrid Seattle hours supporting Labcorp’s lab-services clients—not a fit if you want purely remote or hands-on bench science.

Day in the role

As a Labcorp Client Service Representative in Seattle (hybrid), expect inbound client questions, account follow-ups with teammates, phone coverage, and careful documentation of requests and confirmations. Day-to-day work centers on clarifying orders or status, preparing standard forms, and routing issues so lab and client needs stay aligned—per O*NET client-service clerical tasks.

FAQ from this listing

Is this role fully remote?

No. The listing is hybrid Client Service Representative work tied to Seattle, King County (remote flag 0).

What does Labcorp do?

It provides clinical laboratory services for diagnosis and care decisions; see Wikipedia and labcorp.com.

Where can I see formal task language?

O*NET summary for related client-service clerical work: 43-4011.00.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
• Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
• File, type, or operate standard office machines.
• Perform clerical tasks, such as answering phones or distributing mail.
• Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.
• Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
• Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
• Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.

O*NET source

Company facts (cached)

Website: labcorp.com

Labcorp Holdings Inc., operating under the brand name Labcorp, headquartered in Burlington, North Carolina, provides laboratory services used for diagnosis and healthcare decisions. It operates one of the largest clinical laboratory networks in the world and has operations in over 100 countries; although its operations are primarily in the U.S.

Public cache only — not an employee review.

Role overview (listing rewrite)

Client Service Representative (UFCW) - HYBRID Company: Labcorp Location: Seattle, King County About the Role Labcorp is a global leader in laboratory services, offering unparalleled insights and answers that support healthcare providers, patients, researchers, pharmaceutical companies, and health systems. As a Client Service Representative (UFCW) at Labcorp, you will play a crucial role in enhancing our client relationships through exceptional service and support. Your Responsibilities Provide outstanding customer service to clients, ensuring their needs are met promptly and effectively. Handle inquiries, requests, and complaints with professionalism and empathy. Assist with account management, including order processing, tracking, and communication. Collaborate with internal teams to resolve issues and ensure client satisfaction. What You Bring A minimum of 1-2 years of experience in a customer service or administrative role is preferred. Strong interpersonal and communication skills, both verbal and written. Ability to work effectively in a team environment while maintaining individual accountability. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). More About Labcorp At Labcorp, we are dedicated to advancing diagnostics and accelerating innovation. Our commitment to quality, integrity, and excellence drives our mission to improve healthcare outcomes globally. As a Client Service Representative, you will be part of a dynamic team that values diversity, inclusion, and professional growth. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to increase your chances of being considered for this exciting opportunity at Labcorp. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Seattle, King County, hybrid, or fully remote?