Client Service Representative at Paradise Animal Hospital

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Company facts (cached)

Website: heartlandveterinarypartners.com

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Role overview (listing rewrite)

Paradise Animal Hospital, part of Heartland Veterinary Partners LLC, is hiring a full-time Client Service Representative in Martinez, Columbia County. If you love pets and people in equal measure, this is your chance to be the welcoming face of a beloved Augusta-area veterinary practice. About the Role As a Client Service Representative at Paradise Animal Hospital in Martinez, you'll be the first point of contact for pet owners, setting the tone for every visit. This on-site, full-time position is ideal for an organized, compassionate communicator who thrives in a close-knit, friendly team environment caring for dogs, cats, and small pocket pets. Key Responsibilities Greet clients and their pets warmly, both in person and over the phone Schedule appointments and manage the daily flow of the front desk Maintain accurate patient records and process client check-in and check-out Answer questions, relay information between owners and the veterinary team, and follow up as needed Handle payments and routine administrative tasks Support a positive, caring experience that keeps our loyal clients coming back Qualifications Genuine enthusiasm for working with pets and their owners Strong communication and interpersonal skills Comfort with multitasking in a busy front-office setting A collaborative, team-first attitude Reliability and attention to detail in record-keeping Availability to work on-site full-time in Martinez, Columbia County About Heartland Veterinary Partners LLC Paradise Animal Hospital has cared for the pets and families of the Augusta, GA community since 1987, focusing on quality medicine for dogs and cats while also welcoming small pocket pets. Our practice has a cozy, homey feel, a devoted client base, and a team that works together like family. As part of Heartland Veterinary Partners LLC, we combine that local, neighborhood warmth with the support of a larger veterinary network. How to Apply Ready to join a phenomenal team that the community consistently rates highly? Apply for the Client Service Representative position at Paradise Animal Hospital today. View the full listing and apply via Adzuna

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Martinez, Columbia County, hybrid, or fully remote?