Client Service Advisor

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through how you turn incomplete client requests into clear scope and next steps.
• Explain how you handle estimate changes when engineers, owners, or contractors revise work.
• Describe a time you used past cost data to improve a current estimate or service quote.
• Show how you balance client urgency with accurate cost and delivery tracking.

Fit summary

Strong fit if you enjoy client-facing problem solving, careful documentation, and coordinating estimates or service commitments in a Sydney-based, non-remote role. Thin public company data means culture and benefits should be confirmed directly with Temp & Agnew Pty Ltd.

Day in the role

As a Client Service Advisor at Temp & Agnew Pty Ltd in Sydney, a typical day centres on clear client contact, clarifying needs, and coordinating follow-through with internal teams. You may review documentation, discuss changes or constraints with stakeholders, track progress against agreed work, and resolve issues so estimates and service commitments stay accurate.

Skills to emphasize

Build strength in reading plans and specs, structured estimating, stakeholder negotiation, tender process discipline, and tracking actuals versus bids. Practice consulting across clients, vendors, and site or department contacts to resolve estimate issues. No certification resources were supplied for this listing.

FAQ from this listing

Is this role remote?

No. The listing marks remote as unavailable; work is tied to the Sydney, Sydney Region location.

What occupation profile was used?

O*NET summary 13-1051.00 (Client Service Advisor / cost-estimator family tasks) at onetonline.org.

Are salary or review scores available?

No verified salary, Glassdoor, Indeed, or star-rating data was provided for this company or role.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
• Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
• Collect historical cost data to estimate costs for current or future products.
• Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
• Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
• Establish and maintain tendering process, and conduct negotiations.
• Prepare estimates for use in selecting vendors or subcontractors.
• Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.

O*NET source

Role overview (listing rewrite)

Client Service Advisor at <em.Temp & Agnew Pty Ltd, Sydney, Sydney Region About the Role Join Temp & Agnew Pty Ltd as a Client Service Advisor in Greater Western Sydney. This customer-focused role offers you the opportunity to deliver exceptional customer experiences, manage enquiries, support retention activities, and provide first-line technical support. Your responsibilities will include engaging with clients, resolving issues efficiently, and ensuring high levels of satisfaction. Your Responsibilities Deliver exceptional customer service by engaging with clients in a professional manner Manage and resolve client enquiries promptly and effectively Support retention activities to maintain long-term relationships with clients Provide first-line technical support to address client queries and issues Qualifications To succeed in this role, you should have: A strong customer service background Excellent communication skills both verbal and written Problem-solving abilities to resolve client issues efficiently Basic technical knowledge or willingness to learn Experience in a similar customer-facing role is advantageous but not mandatory About the Company Temp & Agnew Pty Ltd is a leading organisation committed to providing top-notch service and support. With a focus on client satisfaction, we offer a dynamic work environment where you can grow your career while making meaningful contributions. Apply Today This role offers a salary package of $75,000 - $80,000 plus superannuation. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Sydney, Sydney Region, hybrid, or fully remote?