Client Relationship Manager

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a time you resolved a client sales or service complaint end to end.
• Explain how you use operational reports to forecast demand and protect margin.
• Describe coordinating staff or partners on pricing, discounts, or budget approvals.

Fit summary

Strong fit if you manage client relationships, drive service outcomes, and comfort with sales coordination, complaint handling, and basic commercial reporting in a Perth CBD, on-site setting at My Supports.

Day in the role

As Client Relationship Manager at My Supports in Perth CBD, a typical day centers on coordinating service sales activity, resolving client complaints, reviewing operational reports for pipeline and profitability, and aligning local account work with pricing, discounts, and budget sign-off.

Skills to emphasize

• Saylor Academy — Business & Management courses — free
• Google Project Management — Skillshop / free intro resources — free

FAQ from this listing

Is this role remote?

No — the listing is Perth CBD, Perth, with remote set to on-site.

What does the occupation data emphasize?

Sales coordination, complaint resolution, operational reporting, pricing/discounts, and budgets per O*NET sales management tasks.

Are the listed learning resources paid?

Both CERTS resources are free: Saylor Business & Management and Google Digital Garage intro/project management materials.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
• Resolve customer complaints regarding sales and service.
• Review operational records and reports to project sales and determine profitability.
• Oversee regional and local sales managers and their staffs.
• Determine price schedules and discount rates.
• Prepare budgets and approve budget expenditures.
• Monitor customer preferences to determine focus of sales efforts.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

O*NET source

Role overview (listing rewrite)

Clients Relationship Manager - My Supports - Perth CBD, Perth About This Position The Client Relationship Manager at My Supports will build and maintain strong relationships with clients, ensuring their needs are met effectively. Responsibilities include overseeing client accounts, coordinating services, and resolving issues. What You'll Do Build and maintain strong relationships with clients to ensure their needs are met effectively. Oversee client accounts and coordinate services to meet client expectations. Resolve any issues that may arise in a proactive manner. Skills & Qualifications Strong relationship management skills. Experience in service delivery. A proactive attitude towards problem-solving and client satisfaction. Working at My Supports At My Supports, we value our employees' dedication to providing exceptional support services. Our part-time role offers the opportunity to work closely with clients while enjoying a flexible schedule in the heart of Perth CBD. How to Apply To apply for this position, please complete your application directly on this page. If you encounter any issues or are redirected, you will be able to finish submitting your application through our employer's platform. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Perth CBD, Perth, hybrid, or fully remote?