Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready for behavioral stories on trust, ethics, and upselling without pressure; product knowledge (checking/savings, cards, loans); KYC/BSA basics; and how you’d handle a difficult or fraud-concerned customer in-branch.
Best fit: relationship-driven retail bankers comfortable with goals, compliance, and in-person service in Orem—not a remote desk role.
As a Client Relationship Consultant 3 (Banker) at U.S. Bank in Orem (~38 hrs), expect a branch-facing day: greet and identify customer needs, open/service deposit and credit products, resolve routine account issues, and hand off complex cases. You’ll balance sales goals with compliance, documentation, and queue/wait-time management.
No—the listing is for UT-Orem and is not remote.
“3” usually signals a more senior CRC level; 38 hours suggests a near-full-time branch schedule rather than a 40-hour default.
Usbank here refers to U.S. Bank (usbank.com, ticker USB), a long-standing U.S. bank founded in 1850.
Website: usbank.com
Public cache only — not an employee review.
Usbank invites qualified professionals to apply for the Client Relationship Consultant 3 (Banker) - UT-Orem (38hrs) position based in Orem, UT. This full-time role centers on cultivating strong client partnerships and delivering attentive service that supports everyday financial needs. About the Role As a Client Relationship Consultant 3 (Banker) - UT-Orem (38hrs) with Usbank in Orem, UT, you will serve as a primary point of contact for individuals and households seeking practical guidance. You will operate full time within a local branch setting, focusing on understanding client goals, recommending suitable solutions, and ensuring each interaction builds long-term trust. The position emphasizes consistent client engagement across a 38-hour weekly structure while contributing to a collaborative team that values clarity and reliability in every conversation. What You'll Do Engage with clients to identify financial needs and introduce appropriate account options, savings tools, and everyday banking services. Process routine transactions accurately, open new accounts, and guide clients through digital and in-person banking channels. Maintain detailed records of client interactions and follow up on opportunities that deepen relationships over time. Educate clients on available products and services so they can make informed decisions that match their circumstances. Collaborate with colleagues to meet service standards and support overall branch objectives in Orem, UT. Resolve client inquiries promptly while upholding high standards of confidentiality and professionalism. Skills & Qualifications Proven ability to communicate clearly and build rapport with diverse clients in a retail financial setting. Strong attention to detail when handling transactions, documentation, and compliance requirements. Comfort discussing practical financial topics and matching client needs to available solutions. Experience working independently while also contributing effectively within a team environment. Solid organizational habits that keep schedules, follow-ups, and service priorities on track. Willingness to learn product details and apply that knowledge consistently during client conversations. More About Usbank Usbank is hiring for this role and offers a supportive team environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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