Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR stories on difficult customer outcomes, cross-sell without pressure, and handling risk/compliance. Ask how West Morton goals, coaching, and product mix work for CRC 2 bankers.
Strong fit if you like face-to-face banking, relationship metrics, and a large regulated employer; weaker if you want remote work or purely back-office analysis.
As a Client Relationship Consultant 2 (Banker) at U.S. Bank, expect a branch day built around customer conversations: opening and servicing deposit and credit products, identifying needs, escalating complex issues, and meeting sales and service goals while following bank policy and compliance checks.
Prioritize needs-based selling, deposit/credit product fluency, KYC and fraud awareness, CRM hygiene, and clear in-person communication. No certification package is specified for this listing.
No. The listing is on-site (remote flag 0) for the Illinois branch market named in the job.
It is a major U.S. bank (USB) offering consumer and business banking; public facts include founding in 1850 and roughly 68,000 employees.
No cert family or paid resources are provided for this occupation in the data.
Website: usbank.com
Public cache only — not an employee review.
Usbank invites qualified professionals to apply for the Client Relationship Consultant 2 (Banker) - West Morton, IL role in Jacksonville, IL. This full-time opportunity centers on strengthening client connections through attentive consultation and reliable banking support. The Opportunity As a Client Relationship Consultant 2 (Banker) - West Morton, IL with Usbank in Jacksonville, IL you will serve as a trusted point of contact for individuals and households seeking guidance on everyday financial needs. The position lets you combine relationship management with practical service delivery in a full-time setting that values consistency and client trust. Working near West Morton you will help translate client goals into clear next steps while contributing to a branch culture focused on long-term satisfaction. This Client Relationship Consultant 2 (Banker) - West Morton, IL opening near Jacksonville, IL is ideal for someone who thrives on meaningful interactions and continuous improvement. Key Responsibilities Welcome and engage clients to uncover their financial priorities and preferences Recommend appropriate deposit, credit, and service options that match those priorities Process routine transactions and support account maintenance with accuracy and care Follow up proactively to ensure clients understand next steps and feel supported Partner with teammates to deliver coordinated solutions and seamless experiences Track activity and outcomes that contribute to shared team goals without compromising service quality Maintain up-to-date knowledge of available offerings so every conversation remains relevant and helpful What You Bring Clear, empathetic communication skills that build rapport and confidence A service-oriented mindset with attention to detail in both conversation and documentation Comfort discussing financial products and services in straightforward, accessible language Ability to manage multiple client interactions efficiently while staying focused on each person’s needs Willingness to learn branch systems and standards quickly so you can contribute from day one Reliability and professionalism that reflect well on Usbank in Jacksonville, IL About the Company Usbank is hiring for this role and offers a supportive team environment. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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