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Be ready to discuss how you handle sensitive client conversations, prioritise competing requests, and keep records accurate under time pressure. Prepare short examples of coordinating between people or teams, using calendars or CRM-style tools, and remaining calm when plans change. Ask how the Perth CBD team measures success for this coordinator role.
Strong fit if you are organised, empathetic, and clear in writing and speech, and you want full-time, on-site client coordination work with InvoCare Australia Limited in Perth CBD rather than remote work.
As a Client Care Coordinator at InvoCare Australia Limited in Perth CBD, a typical day centres on supporting clients and keeping care pathways organised. Expect to answer enquiries, schedule appointments, coordinate between clients and internal teams, maintain accurate records, and follow up so services stay on track. The work is office-based and client-facing, with steady admin, communication, and problem-solving through the day.
No. The listing is for Perth CBD, Perth, with remote set to off, so expect on-site work in the city centre.
Coordinating client needs, appointments, and handoffs; keeping notes accurate; and being a reliable first point of contact for care-related enquiries.
Perth CBD in Western Australia, with the location data pointing near Hay Street in central Perth.
Career Opportunity: Client Care Coordinator - Full time at InvoCare Australia Limited in Perth CBD, Perth What This Role Involves This role involves providing empathetic support to clients and families during a difficult time. You will use your customer service and administration skills to ensure the best possible experience for our clients in pet aftercare services. The position requires you to excel in delivering compassionate care, maintaining client relationships, and managing administrative tasks efficiently. Core Duties Provide empathetic support to clients dealing with the loss of their pets Manage client inquiries and concerns through various communication channels Assist in organizing and maintaining client records accurately Support team members by coordinating tasks and ensuring smooth operations Participate in continuous learning and development to enhance service quality Who We're Looking For A compassionate individual with a strong commitment to customer service Experienced in administration and customer support roles Excellent communication skills, both written and verbal Ability to handle sensitive information with discretion and empathy Strong organizational skills and attention to detail Able to work well under pressure and manage multiple tasks simultaneously About InvoCare Australia Limited InvoCare Australia Limited is a leading provider of pet aftercare services, dedicated to supporting clients through the difficult times. Our team operates in a unique environment where every member plays a crucial role in providing exceptional care and support. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join our team and make a meaningful difference in people’s lives by offering compassionate support during their most challenging moments.
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