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Client And Office Support Specialist

Texas Rio Grande Legal Aid · Del Rio, Val Verde County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to describe client-facing office work, confidentiality habits, bilingual or cross-cultural communication if relevant, and how you prioritize a full waiting room. Give concrete examples of calendaring, file systems, and de-escalating stressed callers.

Fit summary

Strong fit if you like structured admin work that directly helps clients find legal help, and you are comfortable in a nonprofit office serving Val Verde County and nearby communities.

Day in the role

As a Client And Office Support Specialist at Texas RioGrande Legal Aid in Del Rio, you would typically greet and screen walk-in and phone clients, schedule appointments, keep case files and intake forms organized, and route urgent matters to attorneys or advocates. Expect front-desk coverage, data entry, copying and mailing, and calm help for people seeking civil legal aid in a busy nonprofit office.

FAQ from this listing

Is this role remote?

No. The listing is for on-site work in Del Rio, Val Verde County.

What does Texas RioGrande Legal Aid do?

It is a legal aid organization; this specialist role supports clients and office operations rather than practicing law.

What skills matter most day to day?

Customer service, accurate records, scheduling, and clear communication under time pressure.

Role overview (listing rewrite)

TITLE: Client And Office Support Specialist (57535) | COMPANY: Texas RioGrande Legal Aid | LOCATION: Del Rio, Val Verde County Position Summary Texas RioGrande Legal Aid (TRLA) seeks a Client and Office Support Specialist to support TRLA’s efforts in providing free legal services across various practice areas including Housing, Immigration, Public Benefits, Employment, and Family. This role is an in-person position at the Del Rio office location. Key Responsibilities Support clients by conducting intakes and triaging cases to appropriate staff members Assist with scheduling appointments for clients and staff Manage case files, ensuring accurate documentation and organization Provide administrative support to the legal team, including preparing documents and reports Maintain office operations by handling daily tasks such as answering phones, managing email, and coordinating office supplies Collaborate with other staff members to ensure efficient and effective client services Who We're Looking For We are seeking a detail-oriented individual with excellent communication skills and a strong commitment to serving the community. The ideal candidate will have experience in legal support roles or related fields, as well as proficiency in Microsoft Office Suite. Why Join Texas RioGrande Legal Aid Texas RioGrande Legal Aid is one of the largest legal aid providers in the region, offering a dynamic and rewarding work environment. Our mission to provide free legal services to those in need aligns with our commitment to social justice and community support. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-23 UTC · getajob.ai