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Strong fit if you have supervised claims or contact-center operations in payer/TPA/health IT and can lead hybrid teams under regulated service standards. Thin on pay bands and formal certs in the data—treat those as open questions for the recruiter.
As a Claims Service Supervisor at Gainwell, a typical day centers on leading claims service staff: queue priorities, quality and compliance on health claims workflows, escalations with providers or members, and handoffs to operations or client teams. Hybrid cadence means balancing coaching, metrics reviews, and exception handling with remote coordination.
Useful strengths for this title: claims operations leadership, Medicaid/health-plan process literacy, QA and audit readiness, workforce coaching, and clear incident/escalation communication. No certification list or costs were supplied.
No. The posting marks non-remote work and describes hybrid Claims Service Supervisor work; confirm site and travel rules for San Diego vs. West Sacramento.
It provides technology and services for health and human services programs, including Medicaid-related provider and claims operations.
None were listed in the provided data; ask HR which credentials, if any, are preferred for supervisors on their claims platform.
Website: gainwelltechnologies.com
Public cache only — not an employee review.
Claims Service Supervisor- West Sacramento, CA (Hybrid) Position Summary Join Gainwell Technologies LLC in San Diego, San Diego County, as a Claims Service Supervisor. This full-time role offers an incredible opportunity to grow your career within a company that values contributions and prioritizes work flexibility, learning, and professional development. Core Duties Supervise and mentor claims service team members to ensure high-quality customer service and timely resolution of claims. Develop and implement strategies to improve claim processing efficiency and accuracy. Monitor performance metrics and provide regular feedback to team members for continuous improvement. Collaborate with cross-functional teams to resolve complex claims issues and enhance overall customer satisfaction. Skills & Qualifications Minimum of 3 years of experience in a supervisory role within the claims service industry. Strong leadership, communication, and problem-solving skills. Excellent organizational and time management abilities. Aptitude for using claim processing software and tools. About the Company Gainwell Technologies LLC is a forward-thinking organization dedicated to solving business challenges and enhancing operational efficiency. Our team of professionals thrives in an environment that values growth, flexibility, and continuous learning. Join us as we work together to drive success and innovation. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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