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Prepare examples of careful documentation, handling sensitive conversations, following written procedures, and learning new systems quickly. Expect scenario questions on fairness, de-escalation, and protecting private family information.
Strong fit if you want public-service casework, can work on-site in Kanawha County, and prefer clear rules and supervised training over remote or sales-driven roles.
As a Child Support Specialist Trainee with the State of West Virginia in Big Chimney, expect structured on-the-job learning: case file review, documenting client contacts, helping locate noncustodial parents and income, calculating support under state guidelines, and coordinating with courts and other agencies under supervisor guidance.
Build accuracy with case notes, basic math for support calculations, professional phone and in-person client contact, confidentiality, and familiarity with state child-support policy. No certification list or costs were supplied for this posting.
No. The listing is for Big Chimney, Kanawha County (on-site).
Entry-level learning under supervision before full specialist duties, focused on child support processes and state procedures.
The State of West Virginia; see stateofwestvirginia.com for official state context.
Website: stateofwestvirginia.com
Public cache only — not an employee review.
Child Support Specialist Trainee at State of West Virginia in Big Chimney, Kanawha County What This Role Involves In a training capacity, this role involves performing entry-level Child Support Enforcement Work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). The position includes a training period where employees will gain essential knowledge and skills in this field. Key Responsibilities Participate in formal classroom training to understand Child Support Laws, regulations, policies, programs, and services. Receive on-the-job training from experienced staff members to develop practical skills and knowledge. Aid in the development of familiarity with Bureau of Child Support Enforcement (BCSE) operations and procedures. What We're Looking For Passion for public service and commitment to supporting families. Eagerness to learn and adapt quickly to new information and tasks. A strong work ethic and a willingness to contribute positively to the team environment. Working at State of West Virginia The role is full-time, based in Big Chimney, Kanawha County. This position does not offer remote working options. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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