Satispay
We are seeking a Chargeback Specialist to manage and resolve complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity.
Requirements
- 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services
- Dispute Resolution Expertise
- Regulatory Knowledge of EU regulations and consumer protection
- Data Analytics skills with the ability to interpret data, identify trends, and drive data-informed decisions
- Operational Excellence with high attention to detail, strong organisation, and the ability to work independently in a fast-paced environment
- Communication Skills with the ability to explain complex technical topics clearly to both technical and non-technical audiences
Benefits
- Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
- Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries)
- Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
- Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
- Family (Enhanced parental leave, Additional leave for child sickness)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Netherlands
The Netherlands, informally Holland, is a country in Northwestern Europe, with overseas territories in the Caribbean. It is the largest of the four constituent countries of the Kingdom of the Netherlands. The Netherlands consists of twelve provinces and three overseas special municipalities. European Netherlands has land borders with Germany to the east and with Belgium to the south, and a coastline to the north and west. It shares maritime borders with the United Kingdom, Germany, and Belgium in the North Sea. The official language is Dutch, with West Frisian as a secondary official language
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