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Prepare concise examples of calm, clear support under pressure, careful checking of payment details, and following process while protecting customer information.
Best fit if you enjoy people-facing problem-solving in a fintech support setting and can work on-site in Auckland.
As a Support Worker for Wise Group (Wise), a typical day is customer-facing help with transfers and accounts: clarifying product steps, resolving issues accurately, logging cases, and escalating when needed—on-site in Auckland, not remote.
No. The listing is non-remote and based in Auckland, North Island.
Company data describes Wise as a global money-transfer and business-finance platform (Account, Business, Platform).
It is New Zealand’s largest North Island metro; location data also references the city-centre / Waitematā area.
Website: wise.com
Wise, formerly known as Transfer Wise, is an Estonian-British financial technology company focused on global money transfers and Business Finance. Headquartered in London, it was founded by Kristo Käärmann and Taavet Hinrikus in January 2011. As of 2023, it offers three main products: Wise Account, Wise Business, and Wise Platform.
Public cache only — not an employee review.
Casual Support Worker at Wise Group in Auckland, North Island About This Position Wise Group is currently seeking a Casual Support Worker to join our team in Auckland, North Island. Shifts are available across the full 24 hours of the day, with seven days per week. Responsibilities Maintain physical, emotional & spiritual wellness for tāngata whai ora (people we support) Assist with meal preparation and clean-up Support daily living tasks as needed Requirements Possess a personality that brings positivity to the workplace Show commitment, compassion, and great ideas in your work Able to work across all 24 hours of the day, seven days per week More About Wise Group Kia ora, Tālofa lava, Mālō e lelei, Bula Vinaka, Fakalofa lah… Join us and experience a supportive environment where your contributions are valued. We offer a dynamic work culture that encourages personal growth and professional development. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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