Case Manager

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Direct activities of professional and technical staff members and volunteers.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Recruit, interview, and hire or sign up volunteers and staff.

O*NET source

Company facts (cached)

Website: cmhadurham.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Cmhadurham invites applications for a Case Manager position based in Oshawa, ON, offering a full-time opportunity to guide individuals through tailored support pathways. This role centres on practical assistance that helps people navigate challenges and access needed resources within the local area. Role Overview As a Case Manager with Cmhadurham in Oshawa, ON, you will take ownership of individual cases from intake through ongoing follow-up, building trustful partnerships and connecting people to the right supports. The full-time Case Manager role requires clear judgement, consistent follow-through and a focus on meaningful progress for each person you assist, all while working as part of a coordinated team serving the Oshawa community. Core Duties Complete comprehensive assessments to understand strengths, needs and goals Create practical action plans and update them as situations evolve Link clients with appropriate community programs and service providers Track outcomes, document interactions and prepare clear progress notes Advocate for clients during multi-agency discussions and meetings Respond to emerging concerns promptly and adjust coordination efforts Collaborate regularly with colleagues to ensure seamless support delivery What We're Looking For Proven ability to manage caseloads with strong organisation and prioritisation Excellent listening, empathy and written-verbal communication skills Familiarity with standard case management practices and ethical standards Capacity to work independently while contributing effectively to a team Sound problem-solving skills and comfort handling sensitive information Education or demonstrated experience suited to professional case management work Working at Cmhadurham Cmhadurham is hiring for this role and offers a supportive team environment that values the contributions of every Case Manager serving clients near Oshawa, ON. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Oshawa, ON, hybrid, or fully remote?