MSX International
MSX International — Pretoria, Tshwane
Job Description 1. Operational Leadership & Service Delivery Lead the day-to-day operations of the Contact Centre, ensuring all service levels, operational targets, and client requirements are consistently achieved. Ensure adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and operational procedures. Monitor real-time operational performance and imp…
To apply for this job please visit www.adzuna.com.
Working in Pretoria, ZA
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