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Call Center Representative – Healthcare Support at ChaseSource in Mc Neil, Travis County About the Role We are seeking dedicated and compassionate Call Center Representatives to support our healthcare team. This role involves providing exceptional customer service, answering inquiries, and assisting patients with their healthcare needs. Monday–Friday schedule from 7:00 AM to 7:00 PM (8-hour shift) In-office only – must live within commuting distance of Austin, TX 78727 Full-time employment with a pay rate of $20.00 per hour What You'll Do Duties include: Responding to patient inquiries and providing accurate information about healthcare services Scheduling appointments with healthcare providers Assisting patients with insurance questions and claims Handling customer complaints and resolving issues promptly Maintaining a positive and professional demeanor at all times Who We're Looking For We are looking for individuals who: Have excellent communication skills, both written and verbal Demonstrate empathy and patience when dealing with patients Are detail-oriented and organized Can work independently as well as part of a team Possess strong problem-solving abilities About the Company ChaseSource is dedicated to making a positive impact on people's lives through exceptional healthcare support. Our team works closely with healthcare providers and patients to ensure smooth and efficient service delivery. Apply Today Join our team where your work truly impacts others! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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