NTT DATA
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner.
Requirements
- Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts.
- Possesses excellent verbal and written communication skills
- Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
- 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.
- Typing speed of 35 wpm.
- Ready to work in complete night shifts
- Any Graduation with English as a compulsory subject.
- Ability to sit at a desk/remote for extended periods.
- Proficient with MS Office suites and leading CRM tools such as Salesforce
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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