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Business Analyst

  • Full Time
  • Anywhere

Victrix Systems And Labs

Victrix Systems And Labs — Thane, Maharashtra

Key Responsibilities: Act as the SME for ServiceNow CSDM and CMDB initiatives. Collaborate with stakeholders to understand business requirements and translate them into CSDM-aligned data structures. Drive implementation of CSDM 4.0 (or later) across ServiceNow modules, including ITSM, ITOM, APM, SAM. Develop and maintain documentation, including data dictionaries, process flows, and mapping docume…

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