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Bilingual Tier 1 Service Desk Representative

  • Full Time
  • Anywhere

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company — Trenton, Mercer County

What is the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound calls for NSHD. As a Tier 1 SDR, you will assist customers by answering questions, assisting them with filing a complaint or providing status updates to complaints for our customers. What will I get to do? As a Tier 1 Service Desk Represe…

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