SnappyCX
Client Overview
Our client operates a fast-growing multi-specialty medical practice with five locations. Due to rapid growth, they are seeking one to two Virtual Assistants to support various administrative and patient-facing functions. The practice has established internal workflows, policies, and procedures, and all successful candidates will receive comprehensive training.
Position Overview
The client is looking for adaptable and trainable candidates with a healthcare background who can support multiple operational areas of the practice. While prior experience in every task is not required, candidates must possess a strong foundation in medical administration and insurance processes.
This role specifically requires hands-on experience with California-based HMO insurance workflows
Key Responsibilities
- Answering and managing patient calls professionally.
- Surgery scheduling and coordination.
- Insurance verification and eligibility checks (with strong focus on HMO plans).
- Prior authorization processing.
- Medical billing support.
- Patient communication and follow-up.
- General administrative support as assigned.
- Adhering to practice policies, procedures, and workflows.
Non-Negotiable Requirements
- Minimum 2 years of experience working in the medical industry, preferably with a California-based healthcare practice.
- Must have direct, hands-on experience with California-based HMO insurance plans and workflows.
- Strong understanding of insurance verification and eligibility checks, including HMO, PPO, Medicare, and Medicare Advantage plans.
- Excellent communication and phone-handling skills with the ability to learn new systems and processes quickly.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Peru
Peru, officially the Republic of Peru, is a country in western South America. It is bordered to the north by Ecuador and Colombia, to the east by Brazil, to the southeast by Bolivia, to the south by Chile, and to the south and west by the Pacific Ocean. Peru is a megadiverse country, with habitats ranging from the arid plains of the Pacific coastal region in the west, to the peaks of the Andes mountains extending from the north to the southeast of the country, to the tropical Amazon basin rainforest in the east with the Amazon River. Peru has a population of over 32 million, and its capital an
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