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Be ready to walk through benefits lifecycle steps (enrollment, life events, claims handoffs), accuracy under volume, and how you handle escalations. Expect scenarios on data privacy, SLA tradeoffs, and clear written updates to clients or members.
Strong fit if you like process-heavy benefits ops in a large BPO/services setting. Less fit if you want remote work, product engineering, or a small-company pace—Conduent is a global platform provider and this Hyderabad seat is not remote.
As a Benefits Administration Services Associate II at Conduent in Hyderabad, expect day-to-day case work on employee benefits: processing enrollments and changes, resolving member or client inquiries, checking eligibility and documentation, and updating records in administration systems while meeting service-level targets for Conduent’s benefits clients.
No. The listing is for Hyderabad, Telangana (remote flag is off).
It provides digital business and government platforms; it was formed in 2017 from Xerox and employs tens of thousands worldwide.
No certification list or costs were supplied for this posting; none are asserted here.
Website: conduent.com
Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. It was formed in 2017 as a divestiture from Xerox. The company offers digital platforms for businesses and governments. As of 2026, it has over 54,000 employees working across 24 countries.
Public cache only — not an employee review.
Benefits Administration Services Associate II at Conduent in Hyderabad, Telangana About the Role The Benefits Administration Services Associate II plays a critical role in supporting our clients by ensuring accurate and efficient administration of employee benefits. This position is essential for maintaining compliance with regulatory requirements and enhancing client satisfaction. Your Responsibilities Process and manage employee benefit claims, ensuring timely and accurate resolution. Update and maintain employee records to reflect changes in benefits packages. Conduct regular audits of benefit plans to ensure compliance with regulatory standards. Provide support during open enrollment periods for employees to understand their benefit options. Assist in the development and implementation of new benefit programs as needed. Who We're Looking For We are seeking a detail-oriented individual with strong organizational skills and a commitment to excellent customer service. Successful candidates will have experience in benefits administration or related field, along with a keen eye for accuracy and attention to detail. A bachelor's degree is preferred, but not required. Working at Conduent At Conduent, you'll be part of a dynamic team that thrives on innovation and collaboration. Our culture values individuality and encourages personal growth. You will have the opportunity to make a meaningful difference in people's lives while enjoying a supportive work environment. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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