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Home / Banking Ops Associate

Banking Ops Associate

  • Full Time
  • Anywhere

About Payoneer

payoneer.com
  • Founded 2005

Source: Wikipedia

Payoneer

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

We are looking for a Bank Transfer Operations Representative to join the Global Bank Transfer team in Hong Kong.

Hong Kong | Full-time | Hybrid

What you’ll do

  • Manage daily communication with banking providers – via email, phone calls or other communication channels
  • Monitor transactions – statuses, rates, fees
  • Respond timely to ad hoc tasks to avoid delays/crisis
  • Monitor account balances of banking providers
  • Check refunded transactions with our banking providers
  • Answer questions regarding bank transfers and support other departments within Payoneer
  • Reconcile transactions in the database

Who you are

  • Strong team player, problem solving mindset
  • Proactive working attitude, willing to take ownership
  • Detail oriented
  • Microsoft Office – proficient in Excel and Outlook
  • Excellent written and verbal communication skills in English
  • Good communication and service skills
  • University graduate
  • One year experience in Banks/Fintech industry

Not a must but a great advantage:

  • SQL – advantage

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

To apply for this job please visit www.payoneer.com.

Working in Hong Kong

Hong Kong is a special administrative region of China. Situated on China's southern coast just south of Shenzhen, it consists of Hong Kong Island, Kowloon, and the New Territories. With 7.5 million residents in a 1,114-square-kilometre (430 sq mi) territory, Hong Kong is the fourth-most densely populated region in the world.

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